Privacy refers to information we obtain about you and the
use we make of it in the course of our business. We respect your privacy
and ask for only the information we need to provide the service you've
requested. We do not sell, rent or loan any information regarding our
customers to any third party. Any information you give us is held with
the highest degree of care and security and will not be used in ways to
which you have not consented. We are committed to security and protecting
Use of Information
Currently, kerouac.com mail order customers provide information to take advantage of the following services:
- Purchases - When you order we need to know your name, mailing address, telephone number, e-mail address, credit card number and expiration date to process and fulfill your request and to notify you of your order status.
- Catalog Requests - In order to send a catalog we need a name and address. We request a contact telephone number and/or e-mail address in case the address is wrong. To be removed from our mailing list at any time, call 1-800-537-6822.
- E-mail updates & newsletters - We need an e-mail address to send you this information. Subscriptions can be canceled at any time by contacting us through e-mail, postal mail or telephone. We never share or sell e-mail addresses to anyone.
Did you know there is a Federal law that limits your liability to $50 for unauthorized charges against your credit card?
As many people find it easy and convenient to use credit and ATM cards, the Fair Credit Billing Act (FCBA) and the Electronic Fund Transfer Act (EFTA) offer procedures and protection if your cards are illegally used, lost or stolen.
To limit your financial loss report the illegal use, loss or theft of your credit and ATM cards to the card issuers as quickly as possible. Most companies have toll-free numbers and 24 hour service to deal with such matters. By law, once you report the loss or theft, you have no further liability for unauthorized charges.
Credit Card Loss - If you report the loss before the cards are used, the FCBA says the card issuers cannot hold you responsible for any unauthorized charges. If a thief uses your cards or credit card number before you report them missing, the most you will owe for unauthorized charges is $50 per card. This is true even if a thief uses your credit card at an ATM machine to access your credit card account.